Frequently Asked Questions 


How to fill out your Profile form


How do I register for access to the online training?

How long is my access to the online training site valid for?

What additional training is required?

What is accredited training?

How do I obtain an LSI National Credentialing Register card?

Why has it increased?

How long is the card valid for? 

How do I get a card for employees based overseas?

I’ve lost my card, what do I need to do?

Where is my ID card?

MIA app

How to use the MIA App

What is tier X and how do I get onto tier 1, 2 or 3?

How does the audit process work?

How do I transfer my account over to a new company?

What additional information to I need to submit?

Why do I need to supply a home address?

How do I update my profile with my credentials?

Disclosure and Barring Service (DBS): 

Hepatitis B & any other vaccinations


For any further details, simply contact us at miahelp@medicalindustry.co.uk or call our support team on 01732 920 900.