As Trusts are starting to close doors to representatives we have created a document with the "Latest Updates" for you which also includes the contacts at the trusts that enquiries need to be sent to.
We will continue to keep you informed via email as well as on the updated list - please make sure you add announcements@medicalindustry.co.uk as trusted email in order to receive any further news.
How to fill out your Profile form
How do I register for MIA Membership?
Simply contact the support team on 01732 920 900 or email us miahelp@medicalindustry.co.uk for full details on how to register.
The annual MIA Membership fee is £95 + vat (plus £20 non-vatable LSI National Credentialing Register fee) which includes:
Membership of the Register (subject to meeting the LSI tier requirements).
A MIA ID card.
Access to make appointments and visit hospitals at all LSI tier levels.
Full smartphone app functionality, including contactless check-in at hospitals.
Administration of your data.
Expiry reminders, training matrix (your online dashboard) support, reports, transfers, DBS and vaccination data uploads, etc.
Free training manager (administrator) access to data.
Webinars coaching users through the LSI National Credentialing Register process and beyond.
Helpdesk provision.
Software and interfaces in the hospitals so that the service can remain free to the NHS and private healthcare.
Access to a growing list of 45 complementary online training courses with full reporting and auto uploading to the Register.
E-learning for the Register tiers, plus additional areas as requested by customers or stipulated by the LSI.
How long is my MIA Membership valid for?
MIA Membership is valid for 1 year from the date of purchase which can be renewed 2 months prior to expiry.
What additional training is required?
There area minimum of five training categories for tier 1. Please see the tier document for further guidance.
How often do I need to update the training? Card holders need to re-validate their card on an annual basis by demonstrating continuing professional development (CPD). This can be done via the document uploader or online exams. Certain courses (ie, theatre access) are expected to be retaken every two years.
How do I submit internal training and what do you require? When submitting information a short statement including name of training and date completed is all that is needed. Detail records/certificates should be maintained for possible audit purposes.
What is accredited training?
Training by accredited bodies includes that of EduQual, AfPP and the CPD Certification Service
How do I obtain an ID card?
Contact our support team on 01732 920 900 or email us miahelp@medicalindustry.co.uk for further details. (Our normal business hours are Monday-Friday 9am - 5pm)
How long is the card valid for?
12 months.
How do I get a card for employees based overseas?
Overseas registrants can apply and use their own documentation as appropriate (ie, if required, non-UK criminal record checks will be considered)
I’ve lost my card, what do I need to do?
In the first instance you should let your training manager/HR manager know so that they can inform us to issue you a new card. We should be able to reissue a new card to you within 10 working days.
If a new card is needed urgently, we may be able to provide you with an electronic version to use. Please note that the cost of a replacement LSI National Credentialing Register card is £30 plus VAT.
Once your account has been set up/transferred and you have supplied/taken the relevant training along with a photo for your ID card we will post your card to your head office address within 10 working days.
What is tier X and how do I get onto tier 1, 2 or 3?
Members who currently do not meet the LSI National Credentialing Register standards will be identified by the Register at tier X, which demonstrates they are working towards meeting Register standards.
A new card will be issued, and they will have to meet the LSI National Credentialing Register’s tier requirements within 12 months. Once the tier requirements have been met, the cardholder will be issued with a new card displaying their tier status.
Once you have met the standards required for the LSI National Credentialing Register you will be able to easily submit for approval via this website. This may mean checking that all your training requirements are up to date. (It is up to each individual to decide which tier is relevant for them in their role, and for training managers (or equivalents) to deem what is appropriate by way of product training.)
How long will LSI registration take?
Completed applications will be processed within three working days of submission. Please ensure you submit your application in plenty of time before you need to book a hospital appointment. The AHCS are not able to approve applications on demand as the appropriate checks need to be completed.
How does the audit process work?
Three per cent of registrants will be selected every year by the AHCS for audit. Members may need to provide documentation of their qualifications, etc.
How do I transfer my account over to a new company?
You will need to have received permission from your Training Manager/HR manager to transfer your account to your new company.
Home and employer address, date of birth, country of birth, nationality and monitoring information (in line with equality and diversity monitoring).
Why do I need to supply a home address?
Home address is recorded in case there is ever an official complaint. This is to ensure that if the registrant has left the original company, the AHCS could still make contact to resolve.
How do I update my profile with my credentials?
The process is simple - you can upload your documents onto your profile by clicking here.
Disclosure and Barring Service (DBS):
A copy of your certificate (scan or photo) - basic, standard or enhanced.
Please provide a copy of your immunisation record (scan or photo) showing dates immunisations received – you can request this from your GP surgery.
Please confirm if Hepatitis B is positive or negative.
Please contact your company in the first instance, as they may offer it under occupational services.
If you are unable to locate your GP records, you can send over a serology report proving your immunity.
For any further details, simply contact us at miahelp@medicalindustry.co.uk or call our support team on 01732 920 900. (Our normal business hours are Monday-Friday 9am - 5pm)
